Hearing the Smile – #ConstChat Recap

constchat-phoneConstruction Chat was started May 8, 2014, to build community among the construction-inclined.

This weekly chat is hosted by Riggins Construction Thursday mornings at 9:00 a.m. Pacific Time.  We’d love you to join us, if you’re free next week.

(I put a reminder in my calendar. Otherwise, even I would forget.)

This week’s topic focused on Phone Skills based on my LinkedIn post.

I made some vine videos to demonstrate inflection but for the sake of convenience here is the Youtube montage:

Q1: Do you answer the phone for your work?

Q2: Do you make outgoing calls?

Q3: Is communicating by telephone outdated?

Q4: Has anyone been rude to you over the phone?

Q5: What percentage of communication is verbal?

Q6: Does the tone and pitch of your voice matter?

Q7: What’s your biggest phone pet peeve?

Q8: How do YOU tie down your verbal communications for record keeping / team member reference?

Bonus Tweets:

We got two new participants today.

Do you have an answer you want to contribute? Feel free to add it in the comments.

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