Author Archives: Bridget Willard

About Bridget Willard

Bridget Willard is the Office Manager, Content Writer, and Social Media Manager for Riggins Construction & Management, Inc. CSLB 335720

Organized for the Holidays – North Pole Style: An Office Manager Tip

Santa. That guy has got to be the most overworked myth in history.  I don’t even think the Tooth Fairy works as hard as he does. After all, at some point in our lives, we stop loosing teeth. Of course, he does have one advantage over her and us:  elves.

We also do not have a factory in the North Pole that works year-round, Reindeer that can deliver billions of packages faster than you can say “FedEx,” or an endless supply of Hot Cocoa.

Some offices hire extra people, seasonally, to help get things done; many of us, however, do not have that luxury. Continue reading

Featured Tweeter @neslusa

Everyone starts somewhere in Social Media.  Tips and tricks we’ve all learned along the way can be especially helpful to those still navigating uncharted waters.

This interview series features twitter accounts in and around the construction industry, a growing population within the Twittersphere.  My only disclaimer is that I do not always agree with the advice.

Stats:

Twitter Name: @neslusa
Twitter Bio: We are a solar panel manufacturer that makes SolarSimplified by selling great products directly and being people you want to work with! Tweets by Kendra 🙂
Company Name: NESL USA (Nexus Energy Solutions)
City/State: Tualatin, Oregon
Main Website: neslusa.com
Facebook Page: facebook.com/neslusa
Admin Name:  Kendra Hubbard (November 2010 – December 2011)  You can follow her social media account @TheK_Hub 
LinkedIN Profile:  linkedin.com/in/kendrahubbard
LinkedIN Company Page:  linkedin.com/company/nesl-usa
Klout Score: 52
Followers: 2,395
Following:Follower Ratio: 1.02

Questions:

1. When did you start your twitter account?

The company opened the account in July of 2010, but it wasn’t utilized until November of 2010, when I started with the company. Since then, we have over 6,500 tweets!

2. What was your biggest obstacle in twitter?

The biggest obstacle I face using Twitter is time management. I think it’s important to be in front of your connections when they are online, if possible. It creates more meaningful connections, enhances brand image, and builds reputation.

With this being said, I often find I am behind for our East Coast tweeps, so it has been an opportunity for me to figure out ways to be online during busier times. I spend a portion of my morning reading and researching the solar industry, then share this info on our Twitter feed (and Facebook) in the afternoons.

Since I know we aren’t always in front of people’s timelines, I often retweet important information a few times during the week.

3. How often do you tweet? Do you have a schedule?

Well, I tweet pretty much throughout the entire day. I don’t schedule tweets and don’t plan to. I know it works for a lot of people but I like the social interaction and challenge. I use TweetDeck and have it open most of the day. I am also responsible for my company’s other marketing activities and I find that the information I am exposed to on Twitter keeps me informed and on-top of what’s happening in the solar industry and beyond.

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Birdbath

 

vocabularyWhen your contractor mentions that your parking lot or roof has birdbaths, they do not refer to concrete statues that look like water features.

Like alligatoring, this is another colloquialism that is named after an animal reference.  It is, by the way, synonymous with ponding.

According to the Construction Dictionary, 9th Edition © 2001 published by the Greater Phoenix, Arizona Chapter #98 of the National Association of Women in Construction birdbath is defined as follows:

a concavity in a pavement surface which holds water after a shower or rain.

Want to Know More?

Featured Tweeter @Taryn44

Everyone starts somewhere in Social Media.  Tips and tricks we’ve all learned along the way can be especially helpful to those still navigating uncharted waters.

This interview series features twitter accounts in and around the construction industry, a growing population within the Twittersphere.  My only disclaimer is that I do not always agree with the advice.

Stats:

Twitter Name: @Taryn44
Twitter Bio: SocialMedia Consulting @SoMeffect. AEC Marketing @Trindera. Board @MASpokane. Leader of @SMCSpokane and @AEC_SM. Proud Christian & Coug.
Company Name:  Trindera Engineering (@Trindera)
City/State: Spokane, WA / Coeur d’Alene, ID
Main Website: trindera.com 
Blog:   someffect.wordpress.com
Facebook Page: facebook.com/trindera
Admin Name:  Taryn Erickson
LinkedIN Profile: linkedin.com/in/Taryn44
Klout Score: 56
Followers: 1,410
Following:Follower Ratio: 1.42

Questions:

1. When did you start your twitter account?

My first account I set up was @Taryn44 in January 2009. Then, @Trindera in February 2010, @SoMeffect in July 2011, and @AEC_SM in August 2011.

2. What was your biggest obstacle in twitter?

Finding an independent “voice” for each of these twitter handles – differentiating content between many twitter identities.

3. How often do you tweet? Do you have a schedule?

I tweet daily, hourly. No set schedule; but the most frequency in peak tweeting times (beginning of day, lunch time, end of day). I pay careful attention to time zone differences and try to rotate the content of my messages to keep things interesting.
Continue reading

Multi-Tasking or Multi-Time Wasting? An Office Manager Tip

How many applications are open on your desk?  No cheating –  don’t close any.

I have ten open right now.  Why?  It seems like we feel the overwhelming need to be able to effortlessly switch tasks among applications or we’re not efficient. Admittedly, it does take some time to open a program, but why don’t we close them?

The truth is that we, as office managers, know that at any moment, while answering the phone and simultaneously entering payables, someone might walk in  our office wanting a map, and we’ll need that browser ready for action.

And the truth is, that most of the people we support are also multi-tasking; this is especially true in construction where the project manager may be estimating three jobs while managing two ongoing projects. Continue reading