Author Archives: Bridget Willard

About Bridget Willard

Bridget Willard is the Office Manager, Content Writer, and Social Media Manager for Riggins Construction & Management, Inc. CSLB 335720

Office Manager Tip: Where’s My Gold Star?

Gold stars: I think they ruined us as a culture.

There are moments when I say to myself, “Hey, I did this great thing, where is my gold star?”

Why did I long for  recognition? After some introspection and consideration, I realized that I, along with the rest of my generation, had been trained since childhood to believe that any sort of achievement deserves recognition. We get a gold star for doing our homework, a gold star for bringing it to school; even, a gold star for attendance.

It used to be that at a track meet, for instance, winners taking first, second, and third place would receive medals and everyone else just accepted failure. (Failure is undervalued as a valid human experience able to teach us so many things about life and our own character, but that’s another blog post.) Now people get ribbons for participation.

Since when did “showing up” become worthy of a reward?

Well, “showing up” is just the minimum requirement. Perhaps if you just show up at school you will do alright. It’s possible that showing up is all that you need to do to earn a paycheck, but it certainly isn’t praiseworthy.

Neither is emptying the dishwasher. (If I’ve just confused you, read my first post explaining the analogy.)

In other words, do your job well, and do it to the best of your ability, but don’t expect praise for the mundane tasks.

Let’s face it, being an office manager, though it comes with challenges, isn’t brain surgery. Just because I reorganize all of the personnel files into red, pressboard files with dividers, doesn’t mean anyone will notice, care, or thank me. Nor should they. That expectation is the gateway drug to bitterness in a job, plaguing even the most unsuspecting offices.

Be proud of your work and chalk it up as a testament of your character; you’re not going to get a Nobel Peace Prize just because you came up with another awesome Excel spreadsheet.

Okay, here is my disclaimer; please read it before you comment or burn my effigy.

Were I writing as a business owner, I’d encourage all of my peers to notice the quality of work that their employees are producing and thank them for it.  Nothing out of the ordinary, but to make it a habit which, not only encourages the behavior you want to continue in your office, but will motivate other employees to stay on track.  However, I am writing to my own peers:  the minions in the office typing away at their keyboards relentlessly doing work that is needed, but often overlooked.  

 

For Thought:

Featured Tweeter @DoverProjects

Everyone starts somewhere in Social Media.  Tips and tricks we’ve all learned along the way can be especially helpful to those still navigating uncharted waters.

This interview series features twitter accounts in and around the construction industry, a growing population within the Twittersphere.  My only disclaimer is that I do not always agree with the advice.

Stats:

Twitter Name: @DoverProjects
Twitter Bio: Former Art Director of BUILDER & BIG BUILDER magazines. I share my home improvement & DIY projects. I’m not an expert. I do this because I love it. Hi!
City/State: Dover, NH
Main Website: www.doverprojects.blogspot.com
Facebook Page: facebook.com/DoverProjects
Admin Name:  Peter Means
LinkedIN Profile:  http://linkd.in/qjqVW9
Klout Score: 62
Followers: 1,339
Following:Follower Ratio: 1.12
As seen on TV: Renovation Realities, The DIY Network, “The Means Job” (a comedy): 

Questions:

1. When did you start your twitter account?

Thursday, Jun 11, 2009 at 16:22:55 PM. No, I didn’t remember that, but I just found out that TweetGrader will show you exactly when you started your account. That said, I signed up for Twitter and was boggled and frustrated by it at first and, thus, left my account dormant for a year.

2. What was your biggest obstacle in twitter?

I couldn’t understand how it seemed that people were having back-and-forth conversations. I had been a long time Facebook user where the conversations where bundled neatly under posts, which made sense. But these little “tweets” flying around threw me off. How could anyone be having a conversation in all this chaos? I had a little bit to learn.

When I send my first tweet, I had zero followers, and I can remember thinking “OMG! I just put something out there that the whole world can see!” Panic set in immediately! Continue reading

Project Profile: Avatar Machine

Avatar Machine TIRiggins Construction & Management, Inc. is proud to announce the completion of a second design-build, interior tenant improvement project for Condor Associates, Ltd.

ADA compliance is not only a Federal requirement but a key improvement to the building. During this project we focused on the outside path-of travel including an alteration of the existing parking lot. This included preparing a van-accessible, two-percent-or-less sloped parking stall. Removal of existing landscaping and shrubbery was necessary to create the thirty-five linear foot, five-foot wide concrete accessible path-of-travel to the existing entry landing.

On the interior, we built three offices in the southeast side of the building, installed 1,300 square feet of VCT throughout the hall, lobby, and offices, and replaced the overhead truck doors.

Since this building was intended for a single tenant, replacing the wooden storefront with two entrance doors was top priority. To give the building a modern, updated look, we installed a clear, aluminum storefront with a centered, single pair of entry doors, in full compliance with Title 24 energy regulations, of course.

We are proud of another design-build partnership that allowed us to assist the client’s leasing needs in a timely fashion.

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Ponding

vocabularyWhen I first started working in the construction industry it was with roofing contractors and often you hear strange terms such as “ponding” when, in retrospect, make perfect sense.

Ponding is a condition prevalent with flat, built-up roof systems where there are drainage issues but it is not a term solely used on roofs, it can be used to describe water pooling in a parking lot, too.

According to the Construction Dictionary, 9th Edition © 2001 published by the Greater Phoenix, Arizona Chapter #98 of the National Association of Women in Construction lintel is defined as follows:

(1) Curing method for flat surfaces whereby a small earth dam or other water-retaining material is placed around the perimeter of the surface and the enclosed area is flooded with water.  (2)  The gathering of water at low or irregular areas on a roof.

Want to Know More?

Featured Tweeter @etplastics

Everyone starts somewhere in Social Media.  Tips and tricks we’ve all learned along the way can be especially helpful to those still navigating uncharted waters.

This interview series features twitter accounts in and around the construction industry, a growing population within the Twittersphere.  My only disclaimer is that I do not always agree with the advice.

Stats:

Twitter Name: @etplastics
Twitter Bio: Distributor of Decorative & Industrial Plastic Sheets, Rods, Tubes, and Clear Plastic Hurricane Shutters. Tweets by Pam. http://facebook.com/etplastics
City/State: NY, NJ, IL, OH, FL, MN, TX
Main Website: www.e-tplastics.com
Facebook Page: facebook.com/etplastics
Admin Name:  Pam Aungst (until June 2012)
LinkedIN Profile:  http://www.linkedin.com/in/pamaungst
Klout Score: 54
Followers: 877
Following:Follower Ratio: .97

Pam from ETPlasticsQuestions:

1. When did you start your twitter account?

The @etplastics account was established on April 1, 2011.

2. What was your biggest obstacle in twitter?

The biggest obstacle was getting an initial set of followers; not just any followers, but the “right” kind of followers. I started out by following accounts in our target market industries (found through Twitter directories such as WeFollow) and some of them would follow back, but there were not as many directory members actively engaging as I had hoped to find.

I had much better luck when I started to watch our stream for active conversationalists and followed the accounts that they were conversing with. Jumping in on those conversations then yielded the best result because others that were following those conversations, not yet on our radar, started to follow and engage with us, too. That momentum has been carrying us ever since. Continue reading