#ConstChat Reputation Management with Bethany Michaels

Reputation Management Co-Hosted by @Baby_B_Fresh #ConstChat Questions 4/30/15

Are you in construction? Do you want to build up your following? Are you looking to connect with the Architectural, Engineering, and Construction (AEC) community?

You’re in luck!

Joining our weekly Twitter Chat may just be the right thing for you.

Construction Chat is on Thursday mornings at 9:00 a.m. Pacific Time.

How to Join a Chat:

1. Follow the hashtag on Twitter (but don’t forget to add #ConstChat manually after your tweet or we won’t see your tweet).

2. Use Hootsuite or TweetDeck and make a column for #ConstChat (but don’t forget to put #ConstChat manually after your tweet).

3. Go to the Twubs page for #ConstChat.

4. My preferred method is using TweetChat. Just go here and log in with your Twitter account. You can even highlight the moderator so you don’t miss questions.

Reputation Management

This week’s topic is brought to us by our co-host, Bethany Michaels, an independent social media expert in the construction industry.

Of course, we may not get to all of these questions, but here goes:

Q1: In this computer age, how important do you think online reputation is becoming?

Q2: Is online reputation becoming the new “customer service”?

Q3: How do you feel about outsourcing to a company to manage your online reputation?

Q4: What are some challenges you face when building your online reputation?

Q5: Have you seen your online reputation affect your business sales?

Q6: Do you think it’s important to have a “testimonials” page on your website?

Q7: What review sites do you think are most relevant to have a presence on?

Q8: What are the benefits of online reputation management?

Q9: When a customer complains about your services, how do you respond?

Q10: Will you invest more time into building your online reputation? How?

I hope you can make it to this thought-provoking chat.

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