Tag Archives: branding

#ConstChat Reputation Management with Bethany Michaels

Reputation Management Co-Hosted by @Baby_B_Fresh #ConstChat Questions 4/30/15


Are you in construction? Do you want to build up your following? Are you looking to connect with the Architectural, Engineering, and Construction (AEC) community?

You’re in luck!

Joining our weekly Twitter Chat may just be the right thing for you.

Construction Chat is on Thursday mornings at 9:00 a.m. Pacific Time.

How to Join a Chat:

1. Follow the hashtag on Twitter (but don’t forget to add #ConstChat manually after your tweet or we won’t see your tweet).

2. Use Hootsuite or TweetDeck and make a column for #ConstChat (but don’t forget to put #ConstChat manually after your tweet).

3. Go to the Twubs page for #ConstChat.

4. My preferred method is using TweetChat. Just go here and log in with your Twitter account. You can even highlight the moderator so you don’t miss questions.

Reputation Management

This week’s topic is brought to us by our co-host, Bethany Michaels, an independent social media expert in the construction industry.

Of course, we may not get to all of these questions, but here goes:

Q1: In this computer age, how important do you think online reputation is becoming? Continue reading

Building Your Brand – One Platform at a Time #ConstChat Recap

const-brandingConstruction Chat is a new chat hosted by us on Thursday mornings at 9:00 a.m. Pacific Time.  We’d love you to join if you’re free next week.

(I put a reminder in my calendar. Otherwise, even I would forget.)

This week’s topic:

Today we discussed social media branding.

Below are the questions, as asked, and some highlighted answers. Some weeks there are so many great answers, it’s hard not to include them. We apologize for the length in advance. The purpose of the recap is to give you, our reader, some insight.

The questions came from Kevin at Hard Hat Hub. Thanks for co-hosting, Kevin.

Q1. How many social media feeds does your company use?

Continue reading

Digital Influence Panel – Relationships are the ROI

Bridget Willard and Darrel Cole of Parsons Brinckerhoff

Bridget Willard and Darrel Cole of Parsons Brinckerhoff

I was honored to be invited again this year by Darrel Cole of Parsons Brinckerhoff join his “Digital Influence” panel at the ACEC California annual conference 4/8/14.

One of the organizers asked us,

“How long have you two worked together?”

Bridget replied,
“We don’t; we met on Twitter.”

The look of surprise on her face was a testiment to the fact that relationships built on social media are, in fact, real.

Building relationships should be the goal on social media. When it isn’t, people often blame social media for their own failure.

Highlights:

Tweet: “You’re the product; we’re selling you.” @RigginsConst http://ctt.ec/27wGt+

Tweet: “But if you don’t have a connection with them, all of your influence stops right there…” @RigginsConst http://ctt.ec/n0ba4+

I mention how I met Allen C. Buchanan, Principal, Lee and Associates. Complete commercial real estate location advice for owners and occupants of manufacturing, flex, and distribution buildings in Southern California.

You can read the story here.

Check out his blog: http://allencbuchanan.blogspot.com

Continue reading

Our group. Bridget Willard, Office Manager Mark DeSio, Director of Public Relations Division, Caltrop Darrel Cole, Manager Communications & Public Involvement, Parson Brinckerhoff

Digital Influence Panel – You Are What You Tweet

our business cardsHere is the recording of my talk “You Are What You Tweet” from the ACEC California‘s Digital Influence Panel at their annual conference 4/10/13.

I mention iFLOOR.com and Burgin Construction Inc. as my first AEC connections as well as SafetyTeddi and WindowWorks.

Another shout-out was given for CustomerSpecs‘ clever use of tea in #MarkeTea.

Highlight:

“When you have a relationship with a person, the logo has meaning.”  Tweet This

I also reference the customer service experience we had with one of the employees of Earth Island Natural Foods discussed in this blog post.

Continue reading

Branding: A Lasting Impression

Untitled by Felipe Lordello

I’m sitting at lunch with friends just the other day and I was asked the question,

“What is branding?”

Branding is listening to a thirty-year old Michael Jackson song on the radio and recognizing the Eddie Van Halen guitar solo.

Branding is making a decision between using a restroom at a gas station or the restroom at a Starbucks.

Branding is being reminded of your beloved uncle when you smell pipe tobacco with a hint of cherry.

Is Branding A Logo?

Yes and no.

In many ways, branding is the connection of your sensual experiences.  When I see a Diet Coke can, I become thirsty. Why?  I remember the feel of a cold can in my hands, the sound the can makes when it pops open, the tickle down my throat, and the taste afterward.  All of those memories are tied into the Diet Coke logo.

Human history is full of seals, rings, flags, coats of arms, and crests used to distinguish families, tribes, and nations.  The human condition is curious; as much as we long for group acceptance, we still desire to be distinct and recognized. But I digress.

Although the etymology of branding is varied, we can all imagine a rancher using a hot iron to brand his livestock.  Each ranch had a distinct logo that made a permanent impression. Though originally intended to distinguish ownership, the logo reflected on the rancher, whether good or bad.

Your behavior as a company will be associated with your logo.  In this regard, the branding is the logo and the logo is the brand.

In my presentation, “You Are What You Tweet,” I gave the example that the Caltrop logo had no meaning to me until I met one of their employees, Mark DeSio.

“When you have a relationship with a person, the logo has meaning.” (Tweet This)

Continue reading