Everyone starts somewhere in Social Media. Tips and tricks we’ve all learned along the way can be especially helpful to those still navigating uncharted waters.
This interview series features twitter accounts in and around the construction industry, a growing population within the Twittersphere. My only disclaimer is that I do not always agree with the advice.
By popular demand, and in celebration of my 5th anniversary at Riggins Construction & Mangement, Inc., I have included my answers to these questions. I hope they prove helpful.
Twitter Name: @RigginsConst
Twitter Bio: Commercial General Contractor in Orange County | Building Relationships Since 1977. | CSLB 335720 | Tweets by Bridget | Disclaimer: Follow ≠ Endorsement
City/State: Santa Ana, CA
Main Website: rigginsconst.com
Facebook Page: facebook.com/rigginsconst
Admin Name: Bridget Willard
LinkedIN Profile: linkedin.com/in/bridgetwillard
Klout Score: 57
Followers: 5,009 (9/2/2011)
Following:Follower Ratio: .83
1. When did you start your twitter account?
March 19, 2009: Having already been an active twitter user since 2007, when the recession hit us it occurred to me that we should start a twitter account for Riggins. We have been tweeting ever since.
2. What was your biggest obstacle in twitter?
As much as I loved Twitter and used it as a personal outlet for all subjects taboo, with a rant thrown in here and there for good measure, I had doubts about Twitter for business. It was an experiment doomed to fail, personally, by me. (Can you believe it? Shortly after we had a great customer service experience that I outline in this post.)
Since I had been using Twitter on my own, the syntax didn’t phase me and, to be totally honest, wasn’t a large hurdle in the first place. I just watched accounts that I trusted and copied their style.
It was the retweet syntax or conversation with context that took me a while to decide upon. I soon realized that I like to respond at the beginning of the tweet (truncating as necessary).
My response RT @personA Original Text which could have been a quote or a question or …
@personA Original Text which could have been a quote or a question or something way way longer. | My response
@personA Original Text which could have been a quote or a question or something way way longer. // My response
or (and possibly the worst because there is no context)
@personA My Response
But, like most things in social media, this is a personal choice. My feeling is that because of the way email is formatted, we’ve all become used to reading the newest item first. It’s really up to you. Continue reading